Verified review
We enjoyed our first trip with Jacada…
We enjoyed our first trip with Jacada and it surely won't be our last! Every detail and moment of our trip was perfectly planned. We were met every step of the way with courteous and knowledgeable drivers and guides. We really appreciated the local guides and the commitment they had to make every day special. Thank you Jacada for the…
Amy Schulz
Verified review
heavenly honeymoon
My wife and I used Jacada to plan our honeymoon to French Polynesia. Working with the Jacada team was fantastic and effortless. Every question was quickly answered. Every hiccup was quickly addressed. We felt like we were in the hands of experts who are equally passionate about travel, and who were committed to helping us have the trip of a…
MJ
Verified review
Jacada Travel has been outstanding
We enjoy traveling and we have used Jacada Travel for some wonderful trips over several years. We have never been disappointed. In 2024 we took a Safari in Botswana Africa and walked with the gorillas in Rwanda planned by Jacada and the itinerary was amazing. In 2025 we had planned a trip to Antartica ( with another company ) but…
Lisa Schrage
Verified review
Communication and organization were…
Communication and organization were excellent. The Jacada team was helpful and genuinely interested in our experience. The guides were personable, knowledgeable, and clearly enjoy their work. Vehicles were spotless, timely, and coordinators managed our every need brilliantly. I will recommend Jacada to friends and family. The only way to travel!
Andrew Woodcock
Verified review
Iceland 8 Days
We had a wonderful trip planned through Jacada. We enjoyed the venues and the excursions. This is a beautiful place we'd recommend to anyone who wants to go on a new adventure.
The Reynolds
Verified review
Amazing trip to Iceland
Amazing trip to Iceland. All of the details exceptionally well managed and the overall itinerary was outstanding. Thanks to all the folks at Jacada for the planning, and great experiences at the Blue Lagoon, and especially at Deplar Farm- truly extraordinary!!!!
Mark
Verified review
Antarctica, Patagonia & Atacama
We, a group of 18 seasoned travellers, have just accomplished our 1-month journey to Antarctic and South America. We have safely returned home - Hong Kong. This is definitely one of our VERY MEMORABLE travel journey together. Kit, Berni and earlier on, Jobi, the travel planners of Jacada Travel are top on our list of APPRECIATION. Patagonia, Antarctica (in traveling…
KelvinC
Verified review
Jacada delivered beyond expectations
The folks at Jacada are real pros. They delivered an amazing trip, which was beyond expectations. My 3 kids (17-19-22 years old) best summed it up after our trip: "best trip ever"! Thank you Jacada.
Stephane Lemay
Verified review
5 stars +
Jacada from the beginning was responsive and really listened to details of the adventure we were hoping for, and did experience! My husband and I embarked on a once-in-a-lifetime kind of trip to Iceland and Norway, curated by Meg and Sabina. We felt supported the whole trip, with real time updates and adjustments if needed. We received 5 star service…
KitDan
Verified review
Incredible Galapagos- Ecuador Experience
Charles and Anabel are the most incredible and knoweldgeable travel experts. We had the the time of our lives exploring the Galapagos and parts of Ecuador on this trip - it was Perfect. Every detail of the trip was thought out and planned. From arriving at the airport to our departure- the entire trip was seamless and effortless. Particulairly with…
Jill
Verified review
Great trip to Egypt and the trip down…
Great trip to Egypt and the trip down the Nile was terrific. All stops were planned and the tours were great. We were always under the supervision of a guide with plenty of time to have our own experience of the Egyptian society and businesses.
John Dowdle
Verified review
THE trip of a lifetime
We just completed a 17 day journey to South Africa, Zimbabwe & Benguerra Island in Mozambique. The arrangements and transfers happened just like clockwork and were absolutely stress-free. We stayed mostly in smaller boutique hotels and they were all fabulous with 5*+ service and amenities. The tour guides were knowledgeable and fun to be around. Of course, the highlight of…
Fred Altenburger
Verified review
Two weeks in Egypt
My two week trip to Egypt was executed flawlessly. Grace took my outline of what I wanted to do and prepared an itinerary that was efficient but not hectic. My three guides during the trip were all exceptional. Knowledgeable, personable, and caring every day. They knew the schedules of tour bus and river cruise groups at all the sites and…
Gordon Melle
Verified review
Egypt!
We loved our trip Jacada planned for us in Egypt. It was a once in a lifetime experience. Jacada was able to get in EVERYTHING we wanted to see in Egypt without feeling too rused. The whole experience of planning was fun and easy. Can't wait to plan more trips
Bonnie Kuhl
Verified review
Egypt 2025
Jacada did a wonderful job from start to finish with our trip. We worked with Jack and Grace to plan a trip to Egypt this past spring. They planned an itinerary that was tailored to our interests and managed to hit all the major attractions. Our coordinators and guides in the country were a highlight of the trip. Our coordinators…
Faye Tucker
Verified review
Jordan
Outstanding six day customized tour of the most significant sites in Jordan. Stayed in best hotels. Excellent guide and driver. Natalie Johnson is the best tour planner and Grace Elliott the best travel concierge.
Jim from Seattle
Verified review
Argentina Trip
We used Jacada to help plan a trip to Argentina. No one in our group had ever been to the country and Jacada's expertise and experience proved extremely valuable. From hotel accommodations, tours, travel, dinner reservations and everything else it was first class and so smoothly coordinated! Really glad we used Jacada and will definitely use them again.
Brian Scott
Verified review
Jacada is simply the best....
Our recent family trip to the Galapagos was the 7th time we have used Jacada to help us imagine and experience incredible trips around the world. We continue to use them because each and every trip has been flawless in its design and execution, and each one is wonderfully customized to reflect our particular interests and profiles. Each of the…
Mary Woods
Verified review
Ecuador/Galapagos Honeymoon
We used Jacada travel for the first time when we decided to use them to book our honeymoon. Overall, we had a very great experience! Jen (our travel designer) did a really great job of listening and choosing the perfect itinerary for our dream honeymoon to Guayaquil, Galapagos, Quito and Otavalo. Throughout the trip there were extra details that made…
Samantha
Verified review
A Fantastic Exploration of Patagonia
I wanted to discover Patagonia and Jacada put together a great 20-day itinerary for me that included Chile (Santiago and Torres del Paine) and Argentina (El Calafate, Chalten, Ushuaia and Buenos Aires). All of the activities suggested by Jacada turned out to be great experiences, the hotels and restaurants were excellent and the travel logistics went without a hitch. I…
Joe
Verified review
Excellent family trip to Argentina
Our 8 days in Argentina, to visit our daughter during her junior year abroad, were just right: 3 days in BA, 2 days in Iguazu and 2 days on an idyllic horse ranch. Intensity to relaxation. Everything went as planned, and felt effortless. Constanza is an amazing guide. We are experienced travellers and had only used an agent once before,…
ANDREA
Verified review
We had a family trip to Brazil with…
We had a family trip to Brazil with Jacada Travel and what a wonderful time we had. Our travel designer Delfina put together an exciting itinerary that was suited to our needs and travel concierge Flavia worked with us booking travels in Brazil. We met with local guides in each place we visited. Their expertise, enthusiasm and passion for each…
Lisha
Verified review
Ecuador and Peru
The trip was an amazing experience. The hotels, guides, excursions, transportation and restaurants were perfectly curated and arranged. Jacada handled every detail so that we could fully enjoy the trip and not worry about any of the logistics.
KLB
Verified review
Patagonia
This had to be the most seamless experience I have had traveling. Emily and Susanne where always available to answer questions. We went to 4 different areas in Argentina and Chile. Upon arrival in each city, there was always some one to greet us and take us to the hotel. The guides we had through out the trip were A+.…
Greg and Shelley Muhs
Verified review
From the jungles of the Amazon to the beaches of Rio
As returning Jacada customers, our Brazil trip was a spectacular 22 day adventure that took us from Sao Paulo, to the Falls, to the Pantanal, to the Amazon, and Rio. Everything from pre-planning to execution and all things in between were handled flawlessly as Charles and Melanie created an outstanding itinerary with a good pace, locations, guides, and accommodations. Every…
Charles & Linda
Verified review
Trips are in the Details
Excellent agency that made our trip once in a lifetime. Can’t wait to use them again!
Ryan McCarthy
Verified review
A once in a lifetime trip to South America
Jacada, and Ciara/Susann in particular, did an amazing job of organizing our trip. We did three countries, eight locations and ten flights without a hitch. The local support was excellent and the advice as to things to do on the ground was really useful. I would have no hesitation in recommending this company to anyone.
Tony
Verified review
My experience in Panama was wonderful
My experience in Panama was wonderful. Isla Palenque was an incredibly beautiful place and the excursions were great. Every last detail is always taken care of by Jacada. Their attention to detail is always impeccable. I ever have to worry about one single thing when they have planned a trip for me.
Lee Bradshaw
Verified review
Costa Rica Family Adventure
I used Jacada Travel to plan our family trip to Costa Rica. It was perfect and the entire team at Jacada was amazing. Lily panned an amazing adventure that was exactly what I asked for and Bernie and the entire group in Costa Rica were so helpful and accomodating in making the trip happen without a single problem. I cannot…
Diana
Verified review
We are repeat clients of Jacada and…
We are repeat clients of Jacada and will continue to use them for future trips. Our trip coordinator Demi was FABULOUS!! She truly went out of her way to ensure that our trip to Colombia was exactly what we asked for..and more! She went above and beyond getting to know our group making this experience even more personalized. She stayed…
Nicole and Tony
Verified review
A Great Chilean Adventure!
I can offer my most sincere compliments to Jacada Travel for their organization, assistance, flexibility and attention to detail with respect to our Chile trip in November, 2018. All the planning succeeded without complication, and the changes made at the last minute due to and necessary because of the political unrest in Santiago made our lives and experiences the best…
Stephen
Verified review
Dream Costa Rica Trip
We are finally winding down from our trip, which was absolutely amazing. It exceeded everything I had envisioned and more. We will cherish this experience for the rest of our lives, and we're already dreaming about where to go next! The little notes and birthday surprises were such a thoughtful touch and truly made me feel celebrated and loved for…
Eva Barrial
Verified review
A Luxury Trip to Costa Rica
We requested an itinerary to see the Costa Rica wildlife. Jacada designed our trip to maximize our sightings with stays at wonderful properties. Our planner listened to what we wanted and delivered the perfect trip for our needs. All of the activities planned were provided by guides with great skill and knowledge. And the Jacada ground support while we were…
Vickie Bath
Verified review
All the flavors of Peru
This is our third experience with Jacada so we will skip a lot of the preamble for the prior review. We obviously love this company to the point where we have visited three continents with them across three vacations. Any time I plan an international trip, they are my go-to. For our Peru trip, we wanted to have another great…
Jerome Larson
Verified review
Unforgettable amazing trips
It’s my first time using Jacada for trips to Costa Rica and Mexico,both were really well planned and organised,I don’t need to worry about a bit! Hotels were lovely,tours were amazing,I really like that they really supporting the local hotels and the local guides. I can’t wait to go to Africa that they planned for me in July!
Miss TO
Verified review
Fabulous Argentina/Uruguay journey
I just returned from a perfectly planned/executed journey to Argentina & Uruguay thanks to the excellent team at Jacada. David Corvacho Puente helped us plan a perfect trip and Carlos Machado made sure it was run without problem on the ground. We wanted a relaxing time in Buenos Aires, Montevideo and Jose' Ignacio with a few side trips. David's suggestions…
Pam (USA)
Verified review
Ecuador: Amazon to the Galapagos
We just finished an amazing trip to Ecuador over the Thanksgiving holiday with Jacada Travel. Our trip consisted of 3 nights in Quito and Otavalo, 4 nights in the Amazon and then 5 more nights in the Galapagos, splitting between a land based adventure on Isabella and Santa Cruz islands. One of the things Jacada really nailed was the local…
Peter
Verified review
A Taste of Peru
The diversity of destinations that we were taken to gave us insight into where the Peruvian people came from and what their life looks like today. From the many natural sites that we got to explore, the story of their history seen at the archaeological sites, observation of the activities that guide their daily life and of course the culinary…
Fran and Ernie Reinitz
Verified review
A true Costa Rican adventure
Planning my daughter and my adventure with Berni and Jen was easy and fun. We outlined the key things we wanted to do and they put it all together. Throughout our holiday, we enjoyed ziplining, nature walks and sloth searches, traversed the hanging bridges, hiked to waterfalls, rafted into and out of our amazing lodge in the rainforest and were…
Jennifer Erpenbeck
Verified review
My trip to Costa Rica was wonderful
My trip to Costa Rica was wonderful. Every detail was taken care of. Accommodations were exceptional, and excursions were wonderful. There is always someone readily available for assistance if needed. Jacada plans incredible trips!
Lee Bradshaw
Verified review
Pura Vida!
We just went on our second trip with Jacada, & it will not be our last! Most recently we traveled to Costa Rica - Delfina & Carlos were incredible partners for us! They created such a personalized vacation with incredible stays, seamless transfers & private tours that allowed us to ask tons of questions & really learn about our destination.…
Rachel B.
Verified review
Colombia trip
Communication before the trip was excellent and all guides and excursions were great as well.
Harlan
Verified review
Colombia 2024: Beautiful, Stress Free Trip
I spent 9 days traveling solo in Colombia, specifically Bogota, Medellin and Cartagena. The trip was planned so thoughtfully and thoroughly, and they took into consideration all of my feedback and interests. From hotels to restaurants, to tours, everything exceeded my expectations. Lily and Berni were great to work with, and always available to discuss the details of the trip,…
Sarah S
Verified review
Costa Rica
We chose to travel to beautiful Costa Rica with Jacada Travel and it was the best decision we made! Having found them on google even though they had fabulous reviews I was still apprehensive as I didn’t know anyone else who’d heard of them and being a country we weren’t familiar with and taking our three young boys, I was…
Lucy Hawkins
Verified review
Excellent planning and execution of all details of trip
Everything was planned and executed perfectly for our trip to Argentina. The hotels booked were spot on to our style of travel and all our guides were knowledgeable, friendly and had a good English. Also, appreciated all the restaurant recommendations for our trip.
Tamara Wickland
Verified review
Jacada arranged an extraordinary…
Jacada arranged an extraordinary experience for my trip to the Amazon and Pantanal regions of Brazil. They thoughtfully planned every detail from airport pickups to expert personalized guides to unique lodging to all transportation within the country. Everything was of the highest possible quality and very private. I undoubtedly will be planning future trips with them.
Michelle
Verified review
Chile 2024
Delfina created an itinerary for us that matched our requirements perfectly. The information prior to our trip enabled us to prepare for it and the help and advice from Carlos was excellent. The attention to detail throughout our visit was exemplary. Everything was taken care of and we really did not have to think or worry about a single thing.…
Kevin Stokes
Verified review
Jacada helped us to plan ideal gateway…
Jacada helped us to plan ideal gateway to Peru and Bolivia and it was amazing. The planning was done on very professional level, with some small personal touches what made this trip memorable! Thank you Delfina, Melanie and the team!
Darja Smelova
Verified review
Argentina Awesome in Early June
Jacada Travel did a phenomenal job for my family and me in planning our time in Argentina. Our early June trip included several days in Buenos Aires, the Patagonian Lake District, Southern Patagonia Glacier, and some time at the beautiful La Bamba ranch north of B.A. Just a perfect trip. Time in each location was just right. The weather was…
Mark
Verified review
Argentina Awesomeness
The organization, the tailoring of the excursions to our interests and the engaging and knowledgeable guides made our travel experience outstanding. All of this curated by Charles Kronsten at Jacada who is patient, experienced and lovely to work with.
Sharon Donahue
Verified review
Amazing galapagos adventure
This is the second trip we have taken to South America with Jacada and every detail has been perfect both times. The trip works seamlessly, there is always someone to meet you at the airport (and help you get your pcr test!) One of my favorite things about these trips is the local agencies they partner with have the best…
Wendy Flanagan
Verified review
Jacada- Our Peru Trip
The moment we contacted Jacada and talked with the representative I knew this company was differential. We took time to work through the agenda, accommodations and expectations. Before the trip we were contacted about making dinner reservations as well as going over the itinerary to make sure we were all set. We were also given ideas on books to read…
Craig Dotson
Verified review
Belize adventure..
Just returned from incredible Belize trip. Jacada took care of every little detail. I told them what I enjoyed and they chose the most amazing places, with wonderful excursions for the entire trip. It was an unforgettable experience from start to finish. I can't recommend them enough!! Will be using them from now on!!
Lee Bradshaw
Verified review
Guatemala and Belize
We had such an amazing trip to Guatemala and Belize. This is the second trip that I have planned with Jacada and both experiences were superb. It was a great experience from the beginning to the end. Our travel agent, Lily, did an excellent job making sure that the trip included all of the things that we were wanting to…
Chelsie
Verified review
Jacada's team did a great job making…
Jacada's team did a great job making sure our trip to Mexico City and San Miguel de Allende was seamless. Their guides Amalia and Jaime were very knowledgeable, energetic and added stops to our itinerary that enhanced the experience. Working with the Jacada agents was also seamless. They are very responsive and were willing to be flexible to ensure our…
Nicole Phillips
Verified review
I could not recommend Jacada more
I could not recommend Jacada more after my trip to Costa Rica. Dan and Flavia were absolutely fantastic from the initial planning to the little details while I was traveling. Traveling solo can be intimidating but all my drivers were on time and great to talk to about the country. I definitely will be using Jacada in the future!
David Dobrzynski
Verified review
Amazing 2 week honeymoon in India and the Maldives
Rachel planned our amazing honeymoon to Northern India and the Maldives. We loved everything from the hotel selections, to the very knowledgable guides and experiences. The itinerary was designed perfectly so we had an action packed agenda in India followed by R&R in the Maldives with delicious food, incredible service in a beautiful setting. The attention to detail throughout the…
Hannah Greene
Verified review
Contacted 3 travel agencies - JACADA won!
I contacted 3 highly rated travel agencies to plan our trip to Sri Lanka and Maldives (this is a way I determine their responsiveness and quality). JACADA TRAVEL came out on top! (Another company sent me e-mails and was way too willing to agree to places I mentioned without any further thought; the other company never called me for the…
Sharon Balilea
Verified review
Jacada planned a glorious trip to India
Jacada planned a glorious 11-day trip to northern India--and kept us safe and healthy! We are in our 70s, and unafraid to travel with Jacada. (Jacada also took us on a marvelous trip to Machu Picchu and the Galapagos a year ago.) First, we had an unimaginably excellent India guide--Mangit. He is incredibly knowledgeable, thoughtful, caring, and funny. I use…
Betty Jean CRAIGE
Verified review
Bhutan 2025
David and Rahma did an amazing job of curating and managing our trip to Bhutan. We did run into some logistical challenges on the trip due to some serious weather and the team seamlessly adjusted to ensure we didn't feel the interruption really at all. We really enjoyed our trip and plan to use Jacada again in the future!
George Hamilton
Verified review
Well planned and executed.
Well planned and executed. The only surprises were the new joys and experiences we encountered.
Dennis
Verified review
Our Sri Lanka trip was amazing
Our Sri Lanka trip was amazing. We added Sri Lanka to our already planned Maldives vacation and engaged Jacada to design our trip. Rosanna understood our goals and expectations right off the bat. She put together an itinerary that was perfect. We have engaged travel agents prior, and this was by far one of our best experiences. She is absolutely…
Customer
Verified review
They listen, to understand :)
The attention to detail while planning our trip was great. They have great local partners that just made our trip amazing from pick up at the airport when we arrived to when we left Nepal. Great job all around. Ellie and Cathy really went above and beyond understanding what we were looking for and planned every detail so well. They…
Hetal Pandya
Verified review
Kerala (India) and the Maldives - Superb Jacada service
We had superb service from all Jacada's team members and local agents and guides. We were delighted with our trip and would recommend them to anyone who wants a memorable experience. For example, Kate, who has travelled extensively to our destinations, listened carefully, quickly understood our wishes and needs, and designed our trip to fit us. She rapidly adapted the…
Renee & Paul
Verified review
Incredible India curated by Jacada Travel
In a word - amazing. ALL of the recommendations - from the hotels, to the tours and sights, and most especially to the fantastic guides, drivers and handlers who made it all so seamless and engaging on the ground in India- made this a truly memorable experience. And of course a special thank you to Rachel O'Leary and Gilda Tang…
Tom Winiarski
Verified review
A week in Bhutan
Jacada organised an excellent trip with everything perfectly tailored to us. Our tour guides Nima and Arjun were outstanding and delivered a fantastic, seamless trip! No complaints at all
Sumathi Rajendra
Verified review
Jacada Travel is a must use!
Having used Jacada Travel twice now for major trips (one to Antarctica and the other to Bhutan, Nepal and India) I would not use any other travel agency. All of the staff is extremely professional, responsive and have planned *the* most amazing trips for me. Jacada has taken the time to determine exactly what I was looking for during my…
Tricia
Verified review
Memorable India Family Vacation
Planning process was smooth. We took the recommendations provided by Rachel for accommodation and we were surprised at each stop for the uniqueness of the facility, great location and/or history. Our itinerary included activities that connected us to the people and the land more intimately. The guides and driver set up for us was all top notch. A great 12…
Maverick
Verified review
Incredible Luxurious Honeymoon - India & Maldives
Jacada designed a once-in-a-lifetime trip to India and the Maldives for our honeymoon. We spent 9 nights in northern India, traveling to Delhi, Agra, Jaipur, and Udaipur then 4 nights in an overwater villa in the Maldives. The travel designer and concierge team member from Jacada assisted us with planning every last detail and provided excellent, well-informed recommendations for all…
Jack Clarke
Verified review
India 2024-2025
Once again Jacada delivered a wonderful holiday for us. Rachel and Gita listened to what we wanted to experience and made it happen. Their attention to detail is exceptional and everyone involved in our journey ensured that our experiences were perfectly executed. We had an amazing time and learned so much as we travelled from place to place. We were…
Kevin Stokes
Verified review
Incredible India
Everything well planned and executed from start to finish. The tours and guides were amazing, accommodations first rate, and everything was smooth and seamless. Extra shout out to our driver Raju, our guide Aman in Varanasi and also to Uttam Singh Rathore - the manager for Banyan Tours in Jaipur. When our flight to Udaipur was circled back to Jaipur…
Anish Khanna
Verified review
Repeat Jacada customers, impressed again!
We’ve traveled with Jacada several times (5 or more) and each one is spectacular. The hotel selection, local guides, and trip coordination are all customized and on target with our style. Our most recent trip was to Morocco…. Our favorite part was a toss up between the Agafay desert stargazing vs the Essaouria exploring vs the food tour in Marrakech.…
Asa
Verified review
Jacada and Slovenia.
I used jacada for the first time and now I’m spoilt. My travel designer Jess, planned the perfect solo trip based on what I wanted. The service I got before, during and after my trip was excellent. I had the best guide in Slovenia. If it wasn’t for her, I’d be for one, lost in the beautiful hills of Triglav…
thepitsingapore
Verified review
Our Norway Adventure
Jacada did an amazing job planning, actualizing, and following up on our recent trip to western Norway. Alex Carey, our travel professional at Jacada, and Michele Santomassimo, our travel concierge at Jacada, did an amazing job of getting to know us, listening to our priorities and requests, and then putting together a truly memorable once-in-a-lifetime trip for us. My husband…
Suzanne
Verified review
Memorable first trip with Jacada
Jacada was wonderful to work with. They took all the heavy lifting of planning our trip, picking the right hotels, finding tour guides, transfers/rides, etc. They made our first family trip to Europe very memorable.
Louis Aurelio
Verified review
Our Family Trip to Scandinavia
Jacada Travel was instrumental in making our family trip to Scandinavia a wonderful experience. They guided us througut and their selection of places to visit, retaurants, etc was precisley matched to our needs.
Roberto Bequillard
Verified review
Outstanding!!
We enjoyed an amazing adventure in Northern Norway and Sweden thanks to Melania and Jacada Travel.
Judy Lederer
Verified review
Italy
Professional, detailed, thoughtful, worth the price.
Robert
Verified review
Customized trip to Paris, Loire Valley and Champagne
Jacada Travel planning a perfect trip for my family, (husband and 18 yo daughter). ALL the details were taken care of without any issue. Our Senior Travel Designer, Kate and our Concierge for Europe, Symmone, helped me plan every detail for our trip. They gave wonderful suggestions for additional tours which were a must-see and the restaurant recommendations and the…
MNS
Verified review
Gorgeous Honeymoon on Greek Islands
We booked our Honeymoon to Greece through Jacada, visiting Athens, Mykonos, and Santorini. We had a fantastic time - the Jacada team of Kate and Marta were super insightful and responsive when planning the trip, taking our preferences into account but also providing recommendations based on their expert knowledge. It was extremely great to have all the logistics sorted out…
Samuel Russell
Verified review
Amazing 2 Weeks in Greece
Me and my family recent returned from a 2 week family trip in Greece-- my wife and i and out 2 early 20s daughters. Throughout the planning process Jacada was great-- as we brought up ideas of what we wanted to do they came up with suggestions- in the end we had a great tripped planned. Hotels were amazing, activities…
Cary P
Verified review
Incredible Vacation to Switzerland
Incredible Vacation to Switzerland We worked with Alex to design an amazing two week holiday through spectacular Switzerland. Everything went off without a hitch! All the drivers, instructions, and reservations for hotels, dinners and tours were executed and communicated perfectly. Thank you Jacada! We will be using you for many more adventures to come.
Darren
Verified review
We just completed an outstanding trip…
We just completed an outstanding trip to Portugal. Dan was a great asset, and made the process run smoothly. We really appreciated the extra details, such as a private "hands-on" experience at a local chef's home. We have travelled extensively, and my wife remarked that she enjoyed the trip so much, she would like to go back. Mind you, we…
James Parker
Verified review
Scotland adventure
This was our second trip with Jacada and both have been amazing experiences. The staff was so accommodating especially when Alex had to comb all of Edinburgh to change our restaurant reservations. We were especially thrilled with our guide, Ross. He was extremely knowledgeable and very friendly. I would recommend him to anyone traveling to Scotland
Cecily Trenka
Verified review
Norway & Finland, a dream come true!
We had so much fun on our vacation to Norway & Finland! Murray & Alice from Jacada, once again (they planned our trip to Italy last year), put together a trip we will all treasure FOREVER. Our family of four took a scenic train ride & cruised through the gorgeous Norway fjords and toured the cute town of Bergen &…
Shirley
Verified review
A Fairytale Honeymoon Planned by the Best
Words fall short as I try to express my sincerest gratitude and appreciation for all that Melania and Symmone did to plan the honeymoon of our dreams for us in Greece. They really have such a gift for listening to their clients and finding the best hotels, restaurants, tours, and activities that best match their interests! Our trip to Greece…
Jane Blatz
Verified review
Scotland Journey
My booking for Scotland was arranged through Kit & Alice. They were extremely helpful to determine my preferences and confirm everything. It was facilitated in a timely manner with all the details. Everything was executed flawlessly during my trip.
Christopher Swinton
Verified review
Magical Finland family trip!
We worked with Jacada (Hanna and Heather) for our family trip to Finland (9 persons in total spanning three generations, including two children ages 9 and 6). They did a wonderful job helping us to identify possible activities, and working with us to finalize our plans for our stay. Accommodations in our chalet were spacious yet cozy and inviting, the…
Larry
Verified review
Greece Trip: History, Sun , Sailing and Diving Experience
We had a great time. The transitions were smooth, and there were no hassles. Though the entire trip was awesome, we had our best time in Folegandros; where we spent an entire day in the sea in a 9meter boat, we snorkeled, swam and had a great diving experience there. It is decided all our trips are now going to…
Aditi
Verified review
Fantastic trip to Italy
We researched several travel sites and decided to go with Jacada based on the reviews. This review is adding to the outstanding service and amazing trip they arranged for us. This was our first time ever using a service like theirs and we were nervous about it but they did not disappoint! It was our 25th wedding anniversary and our…
Bob W.
Verified review
Trip to honor my parents
I have made multiple trips with Jacada and I have always been pleased. Recent trip to England and France was outstanding. I made this trip to honor my mother who lived in East London and lost her house in the Blitz and my dad who served in the 30th Division and was wounded in Normandy. Jacada made this trip very…
bill
Verified review
A fabulous experience
A fabulous experience! We ended up feeling like we had four separate unique and wonderful trips all rolled into one. This trip had many moving parts and Jacada ensured each piece ran smoothly and diligently. Additionally the members of the were all professional and genuinely seemed invested in the experiences we were having. We can recommend Jacada with confidence!
Laura Parker
Verified review
Once in a lifetime trip to Italy (Sandra Martinez Christian Arc)
We had a once in a lifetime trip to Italy! Everything was curated and planned perfectly.
Sandra Martinez Christian Arc
Verified review
An unforgettable trip to Greece - thank you!
Melania and Marta helped us to craft an unforgettable experience on our first visit to Greece. It started with a quick call with Melania when she asked about our interests (food, culture and history) and preferences (a good blend of seeing historical sites and enjoying nature). She put together the perfect itinerary for us where we had a perfect blend…
Jane Lew
Verified review
We had a great trip to Switzerland
We had a great trip to Switzerland. Murray and the Jacada team listened to what we were interested in and created a trip experience specifically tailored to us. The selected hotels were great and we had very knowledgeable and interesting guides in the different cities. This was our second time using Jacada and will definitely use them again for our…
Mrs Tobin
Verified review
Arctic Adventure in Sweden
We recently returned from an Arctic Adventure in Sweden arranged by Jacada Travel and had such an exciting time. Everyone at Jacada, especially Hanna Fischer, Heather Evans, and Hanna Partridge, was so helpful with planning the trip catered to our wants and needs. Once in Sweden, our guides were the best, informative and friendly. We enjoyed dogsledding, ice fishing, and…
Karin Lee
Verified review
Amazing Trip To France
We had the most amazing trip to France. Luisa and Rita planned and organized everything with great detail. Each day was better than the last. Ours guides were very knowledgable and all of the people we interacted with were wonderful. We will definitely be booking our next trip with Jacada.
Bob Laverdure
Verified review
Highly recommend!
Jacada provided our family with two amazing European getaways. Hanna and Alice had everything set up beautifully down to every last detail. The excursions, hotels, and guides were all incredible. We definitely recommend them and hope to work with Hanna again for future travel!
Kristen
Verified review
Blown Away
Jacada and both Louisa and Rita are exceptional. This was our first experience both with Italy and Jacada, so we were not sure exactly what to expect. We were absolutely blown away by the trip they planned and the experiences they set up. First and foremost, the guides they set us up with in each city were above and beyond…
James Davies
Verified review
Trip of a Lifetime (Meredith R)
With the help of Jacada we were able to experience a spectacular stress-free family vacation to Croatia. Our trip designer thoughtfully planned out our itinerary so that we had the perfect balance of adventure and site seeing. We hiked waterfalls, went white water rafting and enjoyed tours of Diocletian’s place, Dubrovnik’s fortress, and Hvar. All of the Jacada drivers and…
Meredith R
Verified review
Sicily Trip
Everything went perfectly on our trip! Thank you for all the preparation and help you provided, which resulted in a wonderful experience. We particularly want to thank your Sicily based colleague, who was always available for a daily check-in and helpful with last minute details, and our driver, who cheerfully got us all around and provided additional insight into Sicilian…
Jeff Petrucelly
Verified review
Champagne
Excellent company and communication. They were able to put together trip last minute. Everything on the trip was amazing, hotel, trips, tour guide. It was everything i expected and beyond!
Yelixa Santos
Verified review
Excellent tour of Northern Spain
Excellent tour of Northern Spain, great accommodation, food and experiences. Bilbao & San Sebastian just fantastic! Trip was interrupted by Covid and the Jacada team quickly reorganised for us. Thanks.
Alison
Verified review
Italian adventure
Every detail of our Italian adventure was planned. We didn’t have to worry abut where to go, where to get tickets, or how to get there. It made the whole vacation so relaxing and enjoyable. It was a trip of a lifetime! Thanks so much Jacada Travel
Katherine
Verified review
Our trip to Ecuador and the Galapagos…
Our trip to Ecuador and the Galapagos was truly the experience of a lifetime, and we have Dan at Jacada Travel to thank for making it absolutely seamless and unforgettable. From the very beginning, Dan took the time to understand exactly what we were looking for—adventure, breathtaking landscapes, unique accommodations, and strict kosher dietary needs—and he delivered on every level…
Joey Shamah
Verified review
Everything Ireland
As usual, this was a wonderfully curated trip. While no one can see & do everything during a trip of less than 4 weeks, it felt like we got close. Ireland is a magical country, full of beauty & history, and we would all do well to emulate the friendly people we met everywhere who are the heart of a…
Garry Adel
Verified review
A truly elevated travel experience
Jacada created a truly exceptional travel experience for me and my partner for our 20th wedding anniversary to Greece. On the planning side and execution of the trip, the entire staff worked together to take care of our every need. All staff members listened to our preferences and then designed a trip that felt very catered to how we wanted…
Matthew Zerden
Verified review
Dream Trip to Spain
Meg planned our dream trip to Spain! The tours were fantastic, and the accommodations were terrific. Rita was so helpful and provided us with excellent recommendations for our food journey. She ensured we had all the necessary documents for a seamless trip. We did not need to worry about a thing...Thank you!
Alina
Verified review
My trip to Portugal was wonderful
My trip to Portugal was wonderful! I planned it with Meg and Rita, and their suggestions, answers to my questions and support all the way made my trip! I could not have done it without them! I travelled alone, so especially as a senior , my family knew I was really not alone! The drivers I had in Lisbon to…
Bea Lennan
Verified review
UK Vacation
Just back from our second trip planned with Jacada, this time to the UK. Murray and Marta were fantastic every step of the way from idea, through planning and also during our trip. Highly responsive, accommodating and fun to work with. We’ve already referred others who are thinking about a similar trip to England. The accommodations and surprises along the…
Ryan
Verified review
2 week trip to Italy with stops in 5 different…
2 week trip to Italy with stops in 5 different hotels. Very day was smooth and on schedule. The hotel venues were all spectacular with great service. Jacada and their in country services were exceptional
Stu Weiss
Verified review
Once in a lifetime trip to Italy
For our honeymoon, my wife and I wanted a vacation that we wouldn't forget, while also not stressing about the details of planning it. Jacada Travel was able to put together a trip for us that exceeded our expectations. From the start they were professional and responsive, and got to know what we wanted from our vacation in order to…
Greg
Verified review
This was an outstanding tour of Spain…
This was an outstanding tour of Spain Every guide, Driver and Hotel were very good. The breakfasts were excellent. The Hotels and the locations were just beautiful You did a very good job of meeting our needs. I will definitely recommend Jacada Travel and I hope to use your services in the future. I loved Spain and the cities you…
Cathleen Bird
Verified review
This trip was a dream
This trip was a dream! The team at Jacada organized a seamless Ireland adventure for our family with every detail attended to. If you are a mom who usually gets stuck dealing with all of the logistics and feeling stressed before and during a trip dealing with being sure transportation/tours/etc are smooth, this is the best gift you can give…
Happy Camper
Verified review
Greece Family Celebration
The Jacada Travel team was absolutely outstanding through every detail of our trip. They curated memorable excursions and experiences for our family. I would recommend Jacada travel with my highest rating.
Jonathan Nikols
Verified review
Cultural journey through Istanbul, Slovenia, Croatia, Montenegro.
Kate and Symmone exceeded all expectations by crafting for us a personalized 4 country, 29 day cultural journey focused on different cultures, local people, local food, "off the path" excursions, history, scenery, stories, smiles, and laughter. They did a great job understanding how we like to travel, our expectations, and goals. Every detail of this adventure was taken care of…
Charles & Linda
Verified review
Splendid 2 weeks in Croatia
I booked a trip to Croatia with Jacada and it exceeded my expectations on all levels. Travel coordinator, Melania Siriu and concierge agent, Marta Silva planned a wonderful trip that hit all the highlighted towns along the coast from north to south while incorporating day trips to lesser known villages and towns. The boat trip hopping from Split to Havr…
Shanaz Rahim
Verified review
Jacada Travel created us an amazing…
Jacada Travel created us an amazing trip to Italy for my wife and I. All i can say is "WOW" all the private tours and tour guides, the hotels and restaurant choices all exceeded our expectations by far. This was our first time using Jacada Travel and i can tell you we will absolutely be using them on our next…
Timothy
Verified review
Brilliant travel agent
Brilliant travel agent! Very much creating a unique and personalized experience for what it is we wanted to see and experience. Plenty of options to pick and choose from, as well as great guides and organization on location. Fab experience!
Karl
Verified review
Unforgettable trip to vietnam and China
My trip to vietnam and China was so great , lots of amazing and unforgettable memories Love all attention to details definitely will book another trip with Jacada in the future Thank you Ellie Khoury and Cathy Jocubeit for designing this amazing trip for me
Shaikha Althani
Verified review
Planning was impeccable
Planning was impeccable, everything went off without a hitch. Someone from Jacada was everywhere to guide and assist.
Shawn and Audrey Reynolds
Verified review
We had a wonderful trip in Georgia with Jacada -- highly recommend
We had a wonderful trip in Georgia with diverse experiences and activities that suited us. The reasons are clear. First, we had an excellent pre-trip planning process with Jack Beckford where we were able to iterate through places and itineraries that made sense. Second, the logistics on the ground were impeccable, from our personal tour guide to our driver and…
Jason
Verified review
Amazing Australian Adventure
The trips was an amazing overview of Australia! We traveled to Sydney, Uluru, the Daintree Rainforest and Lizard Island. Each place had uniqueness that made it memorable. We especially loved the glamping in Uluru and the "private jet" to Lizard Island. The accommodations were fantastic and the care that Jacada offered made this trip quite special.
Jennifer Erpenbeck
Verified review
Jacada - perfect planning and execution on 3-month trip of a lifetime
Jacada dedicated incredible attention to detail in planning a fantastic, 3-month odyssey for us throughout Southeast Asia, Australia and New Zealand. They listened intently to our wants and needs. Every excursion was expertly planned and executed. Private guides and drivers were knowledgeable, warm and friendly. Hotel selections were exactly what we wanted - a perfect variety of exciting cosmopolitan venues,…
Jane Luck
Verified review
New Zealand Travel with Jacada
London-based support was flawless, however, on-the-ground support in NZ had some opportunities to improve, but overall, very good.
Alec
Verified review
Extraordinary Family Trip to New Zealand and Bora Bora
We had an extraordinary family trip of 5 to New Zealand and Bora Bora. Keith designed this trip with the utmost attention to detail and care. We were traveling with 3 college students and are strict vegetarians. Keith was patient and very accommodating with our activities and meal selection. He also was able to help with last minute changes and…
Tree Tree
Verified review
Honeymoon Getaway!
My wife and I celebrated our honeymoon in New Zealand. We had an unbelievable experience with Jacada! They knew amazing places to stay and provided every bit of assistance along the way. We were so happy we didn’t plan this trip alone. We really enjoyed the simple planning process which made us feel like our desires were taken into consideration.
Shiran
Verified review
Great Trip to New Zealand
Katie was awesome to work with and she designed a wonderful trip for our group of 6 to the North Island of New Zealand. Her knowledge of New Zealand helped our group tour the entire North Island. From Auckland to the Bay of Islands, Lake Taupo, to Hawkes Bay we stayed in wonderful lodges. Katie also planned the right amount…
Jim
Verified review
New Zealand trip of a lifetime!!!
FANTASTIC!!! We used Jacada for a trip to New Zealand and I cannot say enough amazing things about Ellie and Cathy who helped create the trip of a lifetime. We have travelled around the world, with a driving tour of Switzerland and South Africa Safari as our previous top trips, and this surpassed those. The trip was tailored perfectly to…
Noah DeGarmo
Verified review
Australia and New Zealand
This was our third trip with Jacada and like the previous two, this was a fantastic adventure that never disappointed. Lucy and Jessica were outstanding and our accommodation , excursions, and restaurant recommendations were top notch. The true test of a travel company is not when things go well but when mishaps happen. Our journey was interrupted by severe bad…
Peter B.
Verified review
Fantastic New Zealand Honeymoon!
Fantastic New Zealand Honeymoon! We had an excellent experience working with Jacada to plan our honeymoon in New Zealand. They listened to us when we told them what types of activities we wanted to do, how many places we wanted to visit, etc., and we got to hit everything on our NZ bucket list. They also found the most wonderful…
Talia N.
Verified review
Jacada Travel's help was invaluable.
My wife and I wanted to experience the rugged natural beauty of Western Australia and the Northern Territories. Charlie, Ryan, and Gita of Jacada Travel helped us immensely in making our trip worry free and absolutely delivering for us what we wanted. They helped us pick the right dates for the best chance to swim with the whale sharks as…
erv desmet
Verified review
Ellie has done a fabulous job listening…
Ellie has done a fabulous job listening to our interests, needs, wants and desires in customizing our Australia/Tasmania/New Zealand itinerary. She has put together a spectacular trip for us. I would highly recommend Ellie and Jacada for your travel needs.
Gary Bursevich
Verified review
Australia Perfection!
Everything about our trip to Australia from start to finish was perfect! I can’t thank Jacada, and specifically, Leanne, enough! She planned an absolutely amazing 2 week itinerary for us and customized the trip based on our preferences. Being able to just enjoy all of the experiences, and not having to worry about the logistics was priceless. I honestly have…
Rachel Pigeon
Verified review
Thailand and Indonesia with Jacada Travel
Our trip to Thailand and Indonesia was beyond our expectations. We saw temples, had a private cooking lesson from local grandmas, experienced intimate moments with rescued elephants, walked across the bridge at the River Kwai, rode a Vespa through the countryside of Chang Mai, looked out over the Golden Triangle, snorkeled with sea turtles and giant manta rays, walked among…
Alan Ruter
Verified review
We had the most wonderful experience in…
We had the most wonderful experience in the jungle of Sabah (Borneo). The build up of the trip was perfect and well thought through. We learnt a lot thanks to our nice and experienced guide. Jacada was really proactive in their communication.
Hilde
Verified review
Fabulous four weeks exploring Sri Lanka!
My partner and I recently returned from a fabulous 4-week holiday in Sri Lanka organised by David and Cathy at Jacada. They really listened to the kind of holiday that we wanted to have - the places and areas that we wanted to visit, the style of accommodation that we were after, the types of activities that we would enjoy,…
Heather
Verified review
Fantastic Thailand experience
We enjoyed travelling with Jacada for the 3rd time, this time to Thailand. This was another unforgetable experience. Thanks to Kate and the team for such a well orchestrated trip! Everything from the moment we landed in Bangkok up to the last day went very well. Once again we were quite impressed with your recommendation of hotels and quality of…
Vladimir
Verified review
Thailand + Jacada = perfect vacation!
First, the country of Thailand is beautiful and the people are amazing. I would highly recommend visiting Thailand to anyone. Second, Jacada made it amazing. We worked with Taylor and Rahma to plan the trip, and then we had Benjy (Chiang Mai) and Ning (Bangkok). All were exceptional. They asked questions, listened to our feedback, and built a trip and…
Marleina Davis
Verified review
An Unforgettable 30th Anniversary in Bali
Dale and I celebrated our 30th wedding anniversary in Bali and it was the most extraordinary trip of our lives! Jacada not only took care of everything and exceeded every expectation, they matched our desires for adventure and privacy. Each experience was unique and unforgettable. We are planning our next adventure with them now!
Angela Donadio
Verified review
Fabulous trip to Vietnam/Cambodia thanks to Jacada
Jacada does a superb job. I've been traveling around the world for over 40 years for business and for pleasure and Jacada is one of the best. Recently my husband and I and my cousins travelled to Vietnam and Cambodia. First there was a review of our initial thoughts, dates , capabilities, interests and ideas with Rachel O'Leary the Senior…
LINDA
Verified review
Vietnam tour
Went to Vietnam guides were awesome , very flexible and tailored the tour to our needs superbly. Hotels were something to behold. Couldn’t fault the experience and would recommend this tour to anyone.
Joseph Dalo
Verified review
Amazing Thailand itinerary!
We had an incredible experience planning our honeymoon with Leanne and Gilda from Jacada. They crafted a personalized itinerary that exceeded our expectations, taking into account our desires and budget. Leanne's insight on different islands and cities was spot-on, and the detailed emails, including maps of international airports, made our journey seamless. The constant communication and check-ins added a sense…
Meryl W
Verified review
Trip of a lifetime to Singapore & Indonesia
This was our second trip with Jacada, this time 2.5 weeks to Singapore and Indonesia, and it was simply incredible. Our travel designer and concierge, Ellie and Cathy, were both amazing and carefully designed a unique trip tailored to our interests and goals, sprinkling in some creative and thoughtful surprises throughout the trip. The trip culminated in a five-day private…
Elie
Verified review
My travel advisors David and Jessica…
My travel advisors David and Jessica were fantastic from start to finish! They listened to what we were interested in and made a magical bespoke trip catering to our needs and wants. We will never forget our time in Japan and can't recommend Jacada enough for a once in a lifetime adventure. We will most certainly use them again for…
Camille Collier
Verified review
Cambodia and Vietnam Adventure
We traveled to Cambodia and Vietnam for three weeks in October, 2017. We are an active retired couple traveling with our 86 year old uncle whose mobility is limited. Jacada had several phone interviews with us in the planning stages to learn as much as they could about what we wanted to see, where we wanted to go and our…
Karen
Verified review
Jacada is 10/10 highly recommend!
I can't recommend Jacada enough! If you want a curated and hassle free trip, do it with them! They planned all details and gave us plenty of info leading up to the trip that we really didn't need to do much ourselves. We decided to use them for a culture/food trip through Japan and it was beyond exceptional! The best!
AK
Verified review
A wonderful family holiday to Vietnam…
A wonderful family holiday to Vietnam with just the right mix of fun and interesting activities, and downtime by the pool and beach. The organisation was excellent and local guides were friendly and knowledgeable, with some nice surprises along the way.
Andrew R
Verified review
Outstanding experience with Indonesia trip
My wife and I (based in the US) worked with Rachel Beck at Jacada Travel to design a 17-day trip for two people to Indonesia and Singapore, including bird watching, nature travel and cultural exploration. We had never been to Indonesia, and relied strongly on a well-informed travel partner to listen to our travel preferences and come up with an…
Mark Gim
Verified review
Can't wait to do it again
I've traveled a lot, but never like this! My recent trip to Japan with Jacada exceeded my expectations in every aspect. Working with Lauren and Leanne was easy right from the beginning, and they truly turned it into the most effortless and relaxing vacation I've ever experienced. There's no way I would have ever been able to plan a trip…
K Gannon
Verified review
Indonesian Adventure
It was an excellent trip. Java and Bali are beautiful. I have given Jacada Travel a 5-star rating but must add that it wasn't quite as good as my African Safari. The personnel (at Jacada) are very helpful and did a great job setting up the trip. Thank you again. PS: I have recommended them to friends and business associates…
Mathew (Weston, CT)
Verified review
10 out of 10 would recommend
Kirsty and Symmone did a wonderful job planning our 9-night journey through Northern Italy! Everything went flawlessly! Hotel and restaurant recommendations were on point. All tours were fun, unique, and informative. All guides were experts in their respective fields. Can’t wait to travel with Jacada again!
Jessica Chapman
Verified review
4wk Southeast Asia trip
Ellie Khoury helped us plan an excellent customized 4 week tour through Vietnam, Laos, and Cambodia. Gilda Tang was an excellent concierge. Together they worked as a team to smooth the experience.
Jacquie Mitchell
Verified review
Dream come true trip to Japan
We had our dream trip to Japan thanks to Jacada. They worked with us using our ideas and adding their own to plan and implement a wonderful trip. The planning was fun and everything went smoothly. Their knowledge and professionalism is the highest. We will recommend them to our friends.
Joan Greathouse
Verified review
First Class Start to Finish
My wife and I used Jacada this summer to organize our two-week trip to South Korea and Japan. We had never previously used an agency to arrange our travel but did so both to save time and to benefit from their expertise, because we wanted assistance arranging for hotels, destinations, inter-country travel, guides, etc. We also intended to meet --…
Richard
Verified review
Japan Trip
Japan Trip : Delivered all commitments before the trip. Excellent experience with all aspects.
Garo
Verified review
Family Trip to Cambodia
We took a ten-day four-person family vacation in Cambodia and were very very pleased with the planning and the result. Phnom Penh, driving, touring, daily guided destinations and guides... all were exceptional. Our trip was a huge success. We saw Phnom Penh, Siem Reap and temples in and around Phnom Penh all the way to Siem Reap and beyond, bazaar…
Mike
Verified review
Happy Borneo
From the minute Joyce got our email, she was efficient, contacted us to see if there were any special requirements ( which there were due to disability), and organised everything we needed. We thought we wouldn’t be able to do some of the excursions, but everything was planned to perfection. I can only highly recommend Joyce and Jacada Travel, and…
Linda
Verified review
Outstanding mother-daughter Bali trip
Our mother-daughter trip to Bali was amazing! Ellie and her colleagues did a great job of planning with us and the local guide and driver were outstanding. Of course Bali is beautiful and not to be missed!!
LM Casey
Verified review
Wonderful “bucket list” trip to Japan…
Jacada delivered a fully customized Japan vacation for my wife and I that was outstanding in every respect. The itinerary was developed in close coordination with our specific interests and needs. On the ground support for guides, transfers and restaurant reservations was top notch. We can’t wait to begin planning our next trip with Jacada!
Laurence Brody
Verified review
I usually do all my own travel planning…
I usually do all my travel planning independently but found myself desperately in need of time away, without the time to actually plan the trip. I did some research and settled on Jacada based on their other excellent reviews. I used Jacada to help me plan my first trip to SE Asia (Thailand, Laos and Cambodia for 2.5 weeks), which…
Samantha
Verified review
Dream Honeymoon in Thailand
Jacada made the honeymoon of our dreams come to life. Our trip creator, Charlie, needed merely 30 minutes of my time to understand exactly what my husband and I were looking to experience in Thailand. There were so many "pinch me" moments to count. I can not recommend Jacada enough and will definitely be using them the next time we…
Ushma
Verified review
Stress-free custom trip to Cambodia & Thailand
My latest trip with Jacada to Cambodia and Thailand was nothing short of incredible. Ellie & Jessica organized and planned a well-rounded and organized trip for me and my husband. They listened to our interests and desires to plan the perfect trip for us. There is nothing more luxurious than a Jacada-planned trip where the accommodations are spectacular, the private…
Megan Dibble
Verified review
The perfect Indonesian Honeymoon
Jacada helped us plan the most amazing and seamless honeymoon around Indonesia. I have never used a travel agent before and am usually extremely Type A when it comes to planning my own vacations but I am so thankful I let them take over the planning and scheduling so I actually got to relax on my own vacation. I was…
Nicole Carlin
Verified review
A Wonderful Vietnam Trip
We just returned from a 14 day trip to Vietnam. We traveled from Hanoi to Hue, Halong Bay, Hoi An, Nha Trang and Ho Chi Minh City. The pick-ups and transfers were seamless. Our hotels were outstanding at every destination. We loved the entire trip and very much appreciated how responsive and responsible Jacada was in the pre-planning and during…
Mary Ann Lomonaco
Verified review
Exceptional Trip to SE Asia
What a fantastic trip to SE Asia! The trip could not have been better. The activities and tour guides were terrific. The food was delicious and the hotels were each unique with terrific customer service. Rachel and Cathy at Jacada were so professional and a pleasure to work with to plan this trip. It isn't easy to flawlessly coordinate lots…
Judy
Verified review
Japan
On our recent Japan journey, we had excellent guides, the logistics of travel between cities was great, and the itinerary worked out very well.
beth tulipan
Verified review
Cambodian Culture Getaway—Amazing!
High-quality touring at high-quality hotels no matter where you may find yourself. We like to immerse ourselves in a new country by day and relax at night. Jacada made that happen in far-flung Cambodian locales from the bustle of Phnom Penh to the jungles of the Cardamom Mountains to the sites of the temple city of Siem Reap. Truly special.
Jonathan Singer
Verified review
South Korea Trip: Carefully Planned. Beautifully Executed
We, as a family, have been privileged to go on a number of luxury holidays to some interesting places - from Peru to Pakistan and Mongolia to Mozambique - and this trip was right up there. Thank you for making it so special. To speak candidly it was a risk to move away from the more established tour operators that…
Toby Hodgson
Verified review
Best trip ever!
From the start Jacada couldn’t have been better in planning our short stagy in Johannesburg and our safaris in Zambia and Zimbabwe. Jody and Charlotte were on top of everything and we always felt like they were working on our behalf. We got quick responses to our questions and other valuable travel information. Now we just need to decide on…
jerome
Verified review
When I began my search to go on Safari
When I began my search to go on Safari, I knew I wouldn't be able to plan my trip as usual and would need to use an expert travel-planning company. I came across Jacada, and man, am I glad I did. From the expertise and information for planning to the recommendations for lodges, I felt at ease about the whole…
Erin Lockwood
Verified review
Jacada Safari to Botswana
Jacada planned the most memorable trip our family has taken. In Botswana, the camps were each unique and special. They planned a variety of terrains so we could have different experiences with each stop. The service, hospitality, and food was outstanding. The guides were beyond amazing at finding animals. Wouldn't have changed anything! Every future trip will be compared to…
Shelly Likosar
Verified review
Amazing South Africa & Zimbabwe
The trip was perfect from start to finish which I completely attribute to the communication with James and Eugenia. I really felt as if our needs were anticipated and our style of travel understood. They truly picked the best accommodations and made transfers between easy. I've never had such a seamless and well-organized travel experience. It is so worth it…
Candice Hall
Verified review
Dream trip to South Africa
Jacada did a fantastic job listening to what we wanted and designing a trip that showed us the best parts of Cape Town, Winelands, the Whale Coast and safari. The lodging was all fantastic, the food was wonderful and all of the people that we met were kind and welcoming. We particularly enjoyed our time in Grootbos and Sabi Sabi.…
Jeffrey Fox
Verified review
We booked our travel to Tanzania and…
We booked our travel to Tanzania and Kenya for our 25th wedding anniversary. Jacada travels This one of the most memorable trips we’ve ever taken. They were always with us throughout the trip without being overbearing and constantly in communication as we were traveling with younger kids. The places that jacads suggested Were top-notch and we felt like we were…
Vijay Kamineni
Verified review
A Fabulous Trip to South Africa
Thank you Tessa and the team at Jacada for planning our celebratory trip to South Africa. Your input and suggestions for hotels, experiences, restaurants and itinerary were top notch. I appreciated your accessibility in working with me to plan a wonderful trip - from emailing to phone calls, you were always available. I also very much valued the fact that…
Diane
Verified review
Kenya Changed Our Lives — Thank You, Jacada
If I could give Jacada Travel more than five stars, I would. From the very beginning, our travel designer, Ellie, created an itinerary that was perfectly tailored to our family. Traveling to Africa can feel intimidating, especially with a 6-year-old, but she made every detail seamless. Once we arrived in Kenya, Robynne, our incredible on-the-ground support, ensured everything continued flawlessly.…
Tera Knous
Verified review
Morocco (Paul & Hilary)
We had a terrific experience in Morocco planned with Jacada. Art. History. Culture. Excellent. Food. Highly recommended.
Paul & Hilary
Verified review
Our recent trip to Rwanda organized by…
Our recent trip to Rwanda organized by Jacada was wonderful from start to finish. The itinerary was tailored to our allotted time, interests and price range, arrival and transportation were seamless and the accommodation and food amazing! We are very grateful for all the “behind the scenes” work provided by Jacada to make this one of our best adventures and…
Karen
Verified review
Morocco
We have used Jacada twice for our family vacations. Their attention to detail is fantastic and we had no glitches on our most recent trip to Morocco. The local guide was better than we could have hoped for.'We would definitely use Jacada again.
Carolyn
Verified review
Our travel experience ( safari to South Africa, Botswana, and Zambia) was excellent and the trip of a lifetime.
All aspects of the trip was expertly handled. The lodges where we stayed were beautiful, the food was wonderful, all staff were helpful and friendly and finally, our guides were the best and showed us the animals and the wild beauty of Botswana, Zambia and Kruger National Park. It was a trip we will never forget and we look forward…
Lorna
Verified review
Botswana and South African Adventure
We worked with a Travel Planner from Jacada, Jamey Lowis, to design a trip around our desire to see the Okavango delta area of Botswana as well as a camp in the Kruger National Park area of South Africa. We requested an opportunity to see animals and birds up close in their natural environments without the presence of large crowds…
Brad Scott
Verified review
Botswana & victoria falls
As usual Jacada did really well in organising our holiday. All the camps and wildlife was good and very comfortable. All the guides were very knowledgeable.
Anita Patel
Verified review
Trip of a Lifetime
Our trip ran like clockwork. It was very well organized and recommendations were spot on. Expectations were high and they were exceeded.
Rick
Verified review
Morocco is outstanding!
We absolutely loved our trip to Morocco! Jack and Grace helped customize our trip as we wanted to bike in the Atlas Mountains and climb Mount Toubkal. Even though they never had guests ask to climb Mount Toubkal, they found us an excellent guide and made sure we had a safe and outstanding experience. We highly recommend Morocco and working…
Caroline and Mark Goosman
Verified review
Family trip of a lifetime to South Africa and Zimbabwe
We used Jacada to help our family plan our trip to Africa. After learning more of our interests, Jacada put together a truly excellent itinerary that took into account all of our "asks." This included a variety of private safaris and tours to explore South Africa to its fullest - with incredible,first rate accommodations. They took care of each detail…
Patricia
Verified review
Amazing Africa: Cape Town, Winelands, Sabi Sands, Victoria Falls
We are repeat Jacada customers, and with good reason! Our trip to South Africa and Victoria Falls far exceeded expectations. The Jacada Africa team put together an amazing itinerary for us. The logistics were incredibly smooth, and their recommendations for lodging and dining were top notch. The local guides we had in Africa were so memorable. We learned so much…
RB
Verified review
Morocco Experience
It worked out exactly as described by the Jacada team ahead of the trip. Like a Swiss watch at work. Thank you for a great family experience.
Andreas
Verified review
Rwanda-trekking the gorillas
The drivers, guides and staff were truly amazing! They attended to your every need. The country and wildlife is also incredible!
Maura
Verified review
A Legendary African Journey
A spectacular trip to Botswana, Namibia and South Africa arranged by Jacada and Emily Wallington. We spent 8 nights in Botswana, 7 in Namibia before capping it off with three nights in Capetown. Each stop was filled with adventure, great food and unforgettable experiences. Emily listened to what we wanted and put it together. For high-end travel, Jacada is simply…
Jonathan Singer
Verified review
The Best Safari in Kenya we could of Imagined
We had the most amazing experience working with Jamey and Betty at Jacada Travel. I cannot recommend Jamey enough- he listened to everything we wanted to see and do and put together such an incredible itinerary for us. It was our first time visiting Africa and it could not of been planned out more perfectly. Between the activities he had…
Grace DeWitt
Verified review
Our family vacation to Kenya was so…
Our family vacation to Kenya was so much more than I could have ever expected! As soon as we landed in Nairobi, Kenya we were treated like VIP, like family. Everything was planned perfectly but still very relaxing. We cant wait to go back to beautiful Kenya. Thank you Emily Hunter for making our vacation the best one ever.
Dana
Verified review
Fantastic safari to Tanzania organized…
Fantastic safari to Tanzania organized by Em from Jacada. The process was seamless, and Em made sure every detail was in place before we went. This was truly one of the most remarkable trips I have ever taken, and the memories will stay with me forever.
Cynthia
Verified review
South Africa Safari
We had used Jacada for a previous trip to Iceland and could not have been more satisfied. So, we decided to use them to plan our safari trip to South Africa. Jacada did an amazing job listening to our desires and planning a trip around them. Jody and Betty at Jacada listened closely to what we were looking for and…
Warren S.
Verified review
The trip was amazing
The trip was amazing ! Jody did a great job Of organizing everything and went over and above for making my big birthday special! Will recommend Jody and macadamia to everyone planning a trip to Namibia!
Diwya Ranjit
Verified review
Jacada and Emily wowed us at every turn….
We just returned from our trip to Kenya, and I can’t say enough about how incredible Emily (and Jacada Travel) was in making it all happen. From the very beginning, she asked questions and feedback to craft an itinerary that was not only thoughtful but truly unforgettable. Each one of us got the unique experiences we were looking for as…
Matt Parr
Verified review
Tanzania Safari
Our Tanzania Safari was the second trip through Jacada. Jacada continued to live up to our expectations of personalized experience and attention to detail. Our travel designer (Jamey) and travel concierge (Betty) worked tirelessly to ensure that we had the travel experience we wanted. They took our feedback and made adjustments to the trip. During the trip, we had great…
Sarah B.
Verified review
Botswana trip planned through Jacada--nonstop excitement
Our trip to Botswana was our 2nd trip done through Jacada and it was as well planned and full of excitement as our trip to Ecuador/Galapagos. All the lodges we stayed at were awesome and all the transfers between them were very smooth. Jody and Angela at Jacada were always very helpful and responsive in the planning stages and got…
Jeffry
Verified review
Incredible South African Honeymoon
We would highly recommend Jacada and Jonny to anyone--and, in fact, already have recommended it to my brother! Jonny was incredibly patient and flexible during the planning stages. He listened to exactly what we wanted and was able to deliver an amazing experience that exceeded our expectations. It was so reassuring to have contacts in-country in case anything came up,…
Amanda Walker Shannon
Verified review
Botswana and Rwanda with Jacada
From planning and conception to the 16-ish days we spent on safari throughout Botswana and Rwanda, we had an incredible experience with Jacada. James and Eugenia took care of every detail and all we really had to do was sit back and enjoy the amazing food, culture, and wildlife. We stayed at 4 different camps and our favorite by far…
Sarah Mclear
Verified review
Perfection with Jacada in Rwanda
Our experience with Jacada (and Wilderness) was pretty much perfect from beginning to end. Jacob Maahs curated the most amazing itinerary for us throughout Rwanda for 12 nights in July, and it was MAGICAL. He was always super responsive and had great suggestions. We felt super well prepared and informed. Kamogelo Dolo did an equally great job. This was our…
Kristin Bolton
Verified review
A Dream Trip Come True!
We enjoyed the trip of a lifetime Chimpanzee and Gorilla Trekking in Rwanda and then going on Safari in Kenya. Our travel designer, David Drayton curated the most amazing trip for us. David was just wonderful to work with. He is professional, knowledgeable, and his passion for Africa is palpable. David chose the most incredible accommodations, activities and experiences for…
Lorraine MacKenzie-Butler
Verified review
Highly recommend a Jacada African Safari
Jacada was great. The knowledgeable people at Jacada - James, Betty, Wade to name the ones we were in touch with - plus all the people who were there meeting us at planes, picking us up at hotels -- on time. While the sights and sounds in the bush were amazing, the hospitality at Lion Sands River Lodge and Thornybush…
JS
Verified review
Curated luxury experience in South Africa!
We had the most incredible experience visiting South Africa on our trip planned by Tor & Eugenia! Every detail of our vacation was curated to match our style, budget, and desired experiences. We were able to make adjustments and leverage the expertise of Jacada to build our dream itinerary. From our extensive exploration of Cape Town to our luxury safari…
Madison Lott
Verified review
Amazing Southern Africa Experience
We recently returned from a trip to South Africa, Zimbabwe, and Zambia booked through Jacada Travel. From the initial stages of planning through to following up with us at the end of our vacation, Jacada went above and beyond our expectations with personalized service. Jamie and Eugenia, our travel designer and concierge respectively, took our ideas and preferences and ran…
Jessica Okerman
Verified review
Morocco by Jacada!
I've always been impressed with the originality and authentic experiences that Jacada provides to any destination I choose for travel. Their itinerary for Morocco, of which I was just able to experience, hit the high bar they've always set for themselves and me. I was blown away by the quality of the guides, the accommodations arranged, the unique experiences in…
Anna
Verified review
Jacada was absolutely wonderful to work…
Jacada was absolutely wonderful to work with! Every detail was planned and executed to the highest standard! Our trip to Zambia, Zimbabwe and Mauritius was perfect and definitely fulfilled expectations! Highly recommend!
Natalie Browne
Verified review
Safari-Beach Adventure in Tanzania
Jacada (and Jacob in particular) did a fantastic job on our trip to Tanzania. It was the trip of a lifetime -- safari followed by several relaxing days in Zanzibar. Thanks for all the great recommendations. I give them 5* because we had one small hiccup on our trip - and the went out of their way to make it…
Katie H
Verified review
Jacada is beyond incredible
Jacada is beyond incredible and we look forward to planning future adventures with them. Our experience was flawless from beginning to end. Iain listened to our dream trip ideas and came up with a bucket list itinerary to Namibia, Zambia, Zimbabwe, and Botswana. James took over and guided us with his amazing care til departure. Such peace during our travels…
Donna
Verified review
Unforgettable African Honeymoon with Jacada!
If you’re thinking of traveling to Africa, do it with Jacada! We had the most amazing honeymoon experience, and we hope you get the chance to work with Jamey and Betty. They will make you feel like a rockstar on tour. Seriously, every detail is taken care of. If you want a trip that’s perfectly organized and unforgettable, Jacada is…
Luis Felipe Jaramillo
Verified review
Amazing trip to Namibia
Amazing trip to Namibia! Everything was seamless and a perfect trip. The lodges were gorgeous and the staff were awesome! A trip of a lifetime. Jacada was great with staying in touch and we had texts everyday on Whats App to make sure the trip was going well. Thank you Jacada!!
Donna
Verified review
Amazing South Africa Safari Honeymoon
We booked our honeymoon in South Africa with Jacada. James helped us book the trip and he was really helpful walking us through different itineraries and helping us stay organized while deciding what we wanted to do from all the amazing options. Once we got to South Africa, we felt really well-taken care of - with a dedicated WhatsApp group…
Louisa Lenander Friedman
Verified review
Tanzania safari
Jacada was helpful and responsive every step of the process. Jamey Lowis designed our amazing trip to Tanzania. He spent time figuring out what my family was interested in and created the best itinerary. Our Serengeti safari was fabulous. We stayed at the Olakira migration camp, where everyone was wonderful. Our guide, Daniel, was top notch and went out of…
mary critharis
Verified review
Jacada planned our perfect safari!
My husband and I recently traveled to South Africa and we utilized Jacada travel services. Jody Van Merode planned the perfect trip for us- we spoke over the phone and she put together an itinerary that would best match what we wanted to see, our interests and our budget! We visited two very different game reserves - each beautiful in…
Dawn S
Verified review
Amazing honeymoon to Africa
We had the most amazing honeymoon to Cape Town, Botswana, and Namibia, thanks to the Jacada team (and in particular, Jamey Lowis and Grace Elliott)! Every logistical step was planned to perfection, our lodgings were beautiful and welcoming, and we had the exact trip we were looking for. We would definitely use Jacada again.
Ryan Lombardo
Verified review
African Safari with Jacada Travel
Em Hunter, an African travel expert at Jacada Travel, put together such an incredible four country itinerary thru Botswana, Zimbabwe, Zambia and South Africa for my family as well as a bonus rendezvous with our friends at the andbeyond Ngala Lodge at Kruger National Park that we are already looking forward to planning our next trip with her. While on…
Brian